Window Intercom Systems
Assistive Listening
The HLD2 Hearing Loop Driver is a special type of audio amplifier designed especially for 1 to 1 communication.
Contacta is an assistive listening technology company, manufacturing a range of solutions that provide clear communication. We are the world's leading manufacturer of window intercom, talk-through and speech transfer systems, offering the widest range of options to fit every screen. Our systems have a global reputation for quality, performance and durability. Contacta window intercom systems are installed on six continents, at the world's busiest interaction points, including in transport hubs, sporting stadiums, banks, ticket offices, embassies, federal buildings, police stations and more.
Our assistive listening products are designed to help people with hearing loss through utilization of hearing loop, RF and IR technologies.
We built our strong reputation since 1970 by offering class leading products, excellent customer service and expert technical support.
Our window intercom systems combine hearing loop technology that can make every screen or ticket office ADA compliant. With the implementation of the Americans with Disabilities Act (ADA) our products have become a vital component for public venues to provide accessibility for those with hearing loss.
Our systems offer an array of other features including Full Duplex feedback-suppression technology, independent volume adjustments, volume limit adjustment, optional call recording and headset connection. With our versatile product line, we can meet the needs of any venue.
Our product range is favored by Architects, Engineers, Contractors, and Consultants throughout North America. Contacta brings its technology to a vast number of venues for the benefit of the end user with systems that are simple to specify and integrate.
We provide design and technical support services utilizing advanced 3D Visualization software for hearing loop designs. We offer training courses, covering topics such as specification, installation, best practice and commissioning. We pride ourselves on our business culture, care, and quality in all that we do and our close partnerships that we've formed over the years.
WINDOW INTERCOM SYSTEMS
The K070 features dual speaker pods which can be either free standing or surface mounted. This kit is an entry level window intercom system that provides high quality sound across partitions and safety screens. It is an affordable system suitable for environments with low ambient noise. Our open duplex amplifier and mouse microphone are included.
The K071 is an entry level window intercom system featuring speaker and microphone pods that can be either free standing or surface mounted. This system provides high quality sound across partitions and safety screens. Our mouse microphone and open duplex amplifier are included. The K071 is an affordable system suitable for environments with low ambient noise.
This entry level window intercom system provides high quality sound across partitions and safety screens. It features a staff-side speaker and microphone pod, customer-side glass mounted microphone and the STS-A31H Window Intercom Amplifier. It is an affordable system suitable for a wide variety of environments including those with high ambient noise.
Providing optimal performance in settings with low ambient noise, this window intercom system ensures crystal-clear conversations through barriers. Speaker and microphone pods can be either free-standing or surface-mounted.
This system features our most popular combined speaker and microphone module in a bridge bar style. It also includes the STS-A31H Amplifier, an under the counter hearing loop and a free-standing staff microphone and speaker unit. It is ideal for a variety of environments, whatever the ambient noise conditions.
This window intercom system features individual speaker and microphone units for the customer-side. This system also includes our open duplex amplifier, a hearing loop, and a free-standing staff microphone and speaker unit. It is suitable for quiet environments with lower ambient noise.
This window intercom system features speakers that are mounted into the surface for a sleek look. It also includes our flush open duplex amplifier, a hearing loop, and a free-standing staff microphone and speaker unit. It is suitable for quiet environments with little ambient noise.
This outdoor intercom system provides high quality sound for entry assistance locations, delivery points, and other open-air applications. Our IP55 rating means that this product is perfectly suited to outdoor environments, offering protection against water, dust, and dirt ingress.
The surface mounted call unit is designed for installation at head height. The unit maintains an open, handsfree communication channel, while the call button on the front of the unit triggers an audible alert to inform staff of a customer's presence as required. It has an LED light to help users find the system in darkness.
Our high quality microphone and speaker pick up minimal background noise, ensuring both the customer and staff side of the intercom can be clearly heard.
This window intercom system is specifically designed to retrofit into a glass window where an existing system has left a hole in the glass. The glass mounted customer microphone is attached with two ballistic-proof polycarbonate plates that are threat level IIIA rated. The kit comes with either a flush mounted overhead speaker (STS-S30) or an overhead speaker with a bracket (STS-S22).
This window intercom system features individual speaker and microphone units for the customer-side. It includes our open duplex amplifier, a hearing loop, and a free-standing staff microphone and speaker unit. It is a low space solution ideal for a variety of environments with ambient noise.
This window intercom system features a slimline stainless steel bridge bar unit with a screen-mounted microphone. This system also includes our open duplex amplifier, a hearing loop, and a free-standing staff microphone and speaker unit.
It is a robust option ideal for a variety of environments with ambient noise.
This window intercom system features a mounted microphone for the customer side, a microphone with a round base for the staff side, and two mounted overhead speaker modules. It also includes our open duplex amplifier and a hearing loop. It is ideal for a variety of environments.
This window intercom system features a screen-mounted microphone and overhead speaker for the customer side, along with a combined microphone and loudspeaker unit for the staff side. It also includes our open duplex amplifier, signage, and a hearing loop.
This window intercom system provides high quality sound for entry assistance locations, delivery points, and other applications where one side is outdoors. Our IP54 rating makes this product perfectly suited to withstand harsh weather conditions and environments, offering protection against water, dust, and dirt ingress.
Our high quality microphone and speaker pick up minimal background noise, ensuring both the customer and staff side of the intercom can be clearly heard.
The STS-Su1-3W Staff Microphone and Speaker Unite is a freestanding speaker and directional microphone with a semi-rigid stem, adjustable neck and dual mute switch.
The dual mute switch provides the option to mute the staff microphone only, mute both the staff and customer side microphones or have open microphones for both the staff and customer.
Available in Black (STS-SU1-3W-B) and Grey (STS-SU1-3W-G)
Our Break Out Box (BOB) is used in addition or as a replacement to the staff side speaker and microphone. The BOB allows staff to utilize headsets to hear clearly in service-points where ambient noise conditions are high.
The STS-SJB is available with either the RJ11 or 3.55 mm headset connections.
The one ear monoaural headset has a built-in noise cancelling boom microphone. It is compatible with our Break Out Box (STS-SJB) as part of our Window Intercom Systems. It features a flexible microphone, a comfortable adjustable headband, and clear audio reproduction.
The 2 Ear Headset and Microphone is a binaural headset with a built-in noise cancelling boom microphone. The headset is compatible with our Break Out Box (STS-SJB) as part of our Window Intercom Systems. It features a flexible microphone, a comfortable adjustable headband, and clear audio reproduction.
The STS-S23-BRKT clamp bracket is for use with a single STS-S23 Overhead Speaker. The clamp bracket can be adhered to a freestanding glass or safety partition and similar screens where the top of the glass is exposed. The clamp is adjustable between 2-20mm to accommodate a range of glass thicknesses.
Hardware and adhesive pads are included to secure the bracket to required surfaces.
The STS-S23-BRKT-C Dual Clamping Bracket allows for two STS-S23 Overhead Speakers to be adhered to a freestanding glass or safety partition and similar screens where the top of the glass is exposed. The clamp is adjustable between 2-20mm to accommodate a range of glass thicknesses.
Hardware and adhesive pads are included to secure the bracket to required surfaces.
ASSISTIVE LISTENING – INTEGRATED 1 TO 1 HEARING LOOPS
Our Under the Counter Loop System provides clear communication with hearing instrument wearers, especially where background noise is a problem or clear speech is restricted.
It has a flexible, discreet hearing loop aerial that can be bent to shape, allowing it to be tailored to many different counters.
The above the counter loop systems provide clear communication with hearing instrument wearers where background noise is a problem or clear speech is restricted.
The hearing loop aerial is located within the signage which is fixed to a counter, desk or glass surface. Customers will easily be able to identify the loop and get maximum benefit from it. The unit can be fitted into many positions due to its low profile structure.
The Portable InfoLoop is a versatile solution, providing movable desktop assistance for your customers where a fixed loop cannot be installed. It is used for conversations between two people.
The LA-240 hearing loop system is a compact hearing loop driver that comes with either a loop pad (LA-240-LP) or a roll of 131ft of wire (LA-240-W) that can provide a looped environment up to approximately 540sq ft.
The LA-240 can be connected to a television or sound system, making it suitable for both home and business use in small rooms.
It is a practical solution for hearing aid users to easily listen to their TV or audio equipment via the ‘T' or telecoil setting on their hearing device. The user can move freely in a looped area and listen clearly and comfortably.
Our Integrated Hearing Loop Driver is incorporated into third-party manufacturers' equipment, providing an integral hearing loop solution for machines and equipment.
This hearing loop is for use with door entry systems, providing clear audio to hearing device wearers. It is designed to meet IP55 (Ingress Protection Rating) in correct installations.
This flush hearing loop is for use with door entry systems, providing clear audio to hearing device wearers. It is designed to meet IP55 (Ingress Protection Rating) in correct installations.
The HLD2 Hearing Loop Driver is a special type of audio amplifier designed especially for 1 to 1 communication.
The IL-AE97 Above the Counter Hearing Loop is designed for installation above the counter. It can be mounted vertically on a surface or on the counter affixed to a stand. An adhesive pad and metal stand are provided in the kit for both installation options.
The loop transmits a magnetic field which enables the telecoil in the customer's hearing device to receive the signal from the staff microphone via the hearing loop driver.
The IL-AE98 Window Mounted Hearing Loop is designed for installation on a glass screen from the staff side, facing the customer. Mounting the hearing loop on the glass frees up counter space, protects the loop if the customer side is outdoors and the visibility of the large blue hearing loop sign lets the user's know a hearing loop is installed.
The loop transmits a magnetic field which enables the telecoil in the customer's hearing device to receive the signal from the staff microphone via the hearing loop driver.
Our Counter Hearing Loop Aerial is for use with the Under the Counter Loop System, which is fixed under desks or counters.
When connected to the 1 to 1 Hearing Loop Driver, it transmits a magnetic field enabling the telecoil in the hearing instrument to receive a signal from our hearing loop driver.
It should be positioned within 1.2m of the user's hearing instrument and secured using self-adhesive clips, P-clips or hot glue. It is flexible and can be molded into the desired shape.
As hearing loops are often installed out of sight, it is important to make people aware that a hearing loop is available. Signs should be clearly placed wherever there is a hearing loop installed. This sign informs hearing aid wearers to switch to their T-Coil Program to connect to the loop.
Our Halo Microphone with Stem features noise cancelling and a halo light indication at the base of the microphone stem. The halo lights up green when the system is working correctly and red when a fault is detected.
It can be either screwed down or mounted using a standard self-adhesive pad, while the microphone is available in metal or without a halo LED indication.
Our Halo Microphone with Round Base is on a round base for easy mounting, and is a compact, unobtrusive solution.
It features noise cancelling and a halo light indication at the base of the microphone stem. The halo lights up green when the system is working correctly and red when a fault is detected.
Our Discreet Microphone is a compact solution for mounting to tills or computer screens.
It is fitted using an attached bolt and comes with a double-sided connector. It is also available with a right-angled bracket for fixing to screens.
Our discreet Mouse Microphone is for installations with limited counter space, designed to attach to tills or computer screens using double-sided tape.
Our Flexible Gooseneck Microphone is a free-standing directional microphone for the staff side, with a 300mm flexible gooseneck shaft and round base.
Our Portable Loop Shelf is an ideal storage unit and charging location for the Portable Loop. This is achieved by simply routing the power supply through a cut-out in the base of the shelf and connecting it to the Portable Loop. The shelf is supplied with wall fixings.
Our Loop Listener is a compact listening device for interaction with hearing loop systems. It enables people to listen to a hearing loop system as if they were wearing a hearing instrument switched to the “T" position.
The Contacta RX30 Rechargeable Hearing Loop Listener is a compact listening device for use with hearing loop systems. It enables people to listen to a hearing loop system as if they were wearing a hearing device switched to the T-Coil Program.
ASSISTIVE LISTENING – LARGE AREA HEARING LOOPS
Our highly efficient and compact V7 is a constant current hearing loop driver with a single output. It is suitable for smaller facilities and venues.
It has a Class-D amplifier output stage and an audio subsystem built around an advanced DSP core. Combined with a powerful CPU to ensure peak performance, the V7 uses cutting edge technology proven in the pro audio world to achieve lifelike speech and first-class music reproduction.
Our highly efficient and compact V15 is a constant current hearing loop driver with a single output. It is suitable for medium-sized facilities and venues.
It has a Class-D amplifier output stage and an audio subsystem built around an advanced DSP core. Combined with a powerful CPU to ensure peak performance, the V15 uses cutting edge technology proven in the pro audio world to achieve life-like speech and first-class music reproduction.
Our highly efficient and compact V15a is a constant current, dual output hearing loop driver with integral phase shifter for multiloop configuration. It is suitable for small and medium sized facilities and venues.
It has Class-D amplifier output stages and an audio subsystem built around an advanced DSP core. Combined with a powerful CPU to ensure peak performance, the V15a uses cutting edge technology proven in the pro audio world to achieve life-like speech and first-class music reproduction.
Our highly efficient and compact V7+ is a constant current, single output hearing loop driver suitable for smaller facilities and venues.
It has a Class-D amplifier output stage and an audio subsystem built around an advanced DSP core. Combined with a powerful CPU to ensure peak performance, the V7+ uses cutting edge technology proven in the pro audio world to achieve life-like speech and first-class music reproduction.
Our highly efficient and compact V15+ is a constant current, single output hearing loop driver suitable for medium-sized facilities and venues.
It has a Class-D amplifier output stage and an audio subsystem built around an advanced DSP core. Combined with a powerful CPU to ensure peak performance, the V15+ uses cutting edge technology proven in the pro audio world to achieve life-like speech and first-class music reproduction.
Our highly efficient V22 single output hearing loop driver is built around high-end technology designed for the flagship V Series PRO hearing loop driver range. It is suitable for driving the most demanding perimeter loop systems in medium to large venues.
With a Class-D amplifier output stage, the V22 delivers enough current to drive even the toughest loop loads. The audio subsystem is built around an advanced DSP core which is combined with microprocessor control.
Our V22a Pro is designed for medium-sized facilities and venues. This powerful and highly efficient driver has a constant current with dual output for phased array loops.
The driver features a Class-D amplifier output stage and an audio subsystem built around advanced digital systems including an ARM Cortex processor and dual DSPs. To ensure peak performance, the V22a PRO provides remote setup over local area networks, self-monitoring and email alerts, excellent speech and music reproduction, and guided hearing loop setup to make installation simple and seamless.
The V34 PRO is a hearing loop driver designed for large facilities and venues. With power and high efficiency, it utilizes a single output with a constant current for perimeter loops. The V34 PRO offers self-monitoring and email alerts, remote setup over local area networks, guided hearing loop setup to make installation simple, and excellent speech and music reproduction.
Our highly efficient and powerful V34a PRO is a constant current hearing loop driver with dual output for phased array loops. It is designed for large facilities and venues. The driver has a Class-D amplifier output stage and an audio subsystem built around advanced digital systems including an ARM Cortex processor and dual DSPs.
The V34a PRO provides self-monitoring and email alerts, remote setup over local area networks, guided hearing loop setup to make installation simple, and excellent speech and music reproduction.
Our compact HLD5 is a standalone, flexible dual output hearing loop driver with integral phase shifter for perimeter or phased array configuration, designed for smaller facilities and venues. It features a 100V input line for public announcement feeds.
The Contacta RX30-DC5 is a charging bay for up to 5 RX30 Rechargeable Hearing Loop Listeners. Four RX30-DC5 Charging Bays can be daisy-chained together to charge 20 Receivers using a single power supply.
The 10 bay charger setup will require 2 charging bays, 1 power supply and 1 linking cable.
The 15 bay charger setup will require 3 charging bays, 1 power supply and 2 linking cables.
The 20 bay charger setup will require 4 charging bays, 1 power supply and 3 linking cables.
Our loop listener is a compact listening device for interaction with hearing loop systems. It enables people to listen to a hearing loop system as if they were wearing a hearing instrument switched to the “T" position.
Our loop listener comes with headphones.
Our Field Strength Meter is used both during installation and during maintenance checks to guarantee our loops provide the best listening experience for the user.
The TSG is a compact handheld tool for use with our Portable Infrared Receiver. It allows accurate measurement of hearing loop systems by using multiple frequencies to verify that the hearing loop is performing to the IEC Standard 60118-4. The Tone Signal Generator is a handheld engineer's tool that pairs with our Field Strength Meter for large area loop installations.
The PS-55 Power Supply is a Level VI power supply for use with:
Complies with UL, RCM, KC, FCC, CE (EMC), and CCC standards.
All power supplies come with a region-specific IEC lead 6.56 ft in length as standard.
The PS-60 Power Supply is a Level VI power supply for use with:
Complies with UL, CE (EMC), and RCM standards.
All power supplies come with a region-specific IEC lead 6ft in length.
Flat copper wire is placed under flooring when installing large area loops. It is a 14awg equivalent, 0.75″ in width and available in spools of 500ft.
ASSISTIVE LISTENING – INFRARED (IR)
The Medium Area Infrared Transmitter with Modulator combines an infrared modulator and transmitter, providing a wide angle of emission with a sleek and compact design (available in both black and white). With a coverage area of 1,937ft2, it is ideal for use in medium-sized environments.
Our two-channel Large Area Infrared Transmitter with Modulator combines an infrared modulator and transmitter, generating a wide exit angle for the infrared signal while providing a sleek and compact design that eliminates the need for rack space. It is ideal for use in large environments.
Transmissions are at a bandwidth of 2.3 and 2.8mHz. In 1-channel mode, the transmitter supplies areas of up to 9,688ft². Additional transmitters allow the receiving range to be increased.
Our Portable Infrared Receiver is a receiver compatible with our infrared transmitters using frequencies 2.3MHz and 2.8MHz. It features automatic gain control and high sensitivity for incoming infrared signals.
The receiver uses rechargeable batteries, and is a versatile and sturdy unit which requires either headphones or an assistive hearing neck loop. Volume is amplified, adjustable up to 120dB to assist users with hearing loss.
Our 5 Bay Infrared Receiver Chargers are available for both the Portable Infrared Receiver and Portable Infrared Earphone Receiver.
This unit can hold up to 5 receivers in a standing position. Two chargers can be daisy-chained together to charge 10 receivers using a single power supply.
ASSISTIVE LISTENING AND TOURGUIDE RADIO FREQUENCY (RF)
The RF-TXRM-915 Stationary Transmitter can be installed as a freestanding unit or rack mounted with the provided racking kit. It uses a 915MHz frequency, wirelessly delivering clear sound to users through the RF-RX1 Portable Receivers. It's a wireless assistive listening system intended for large venues using FM radio waves.
The RF-TX1-915 Portable Transmitter delivers wireless transmission of speech and/or music to users through the RF-RX1-915 Portable Receivers, using the 915MHz frequency. It's a wireless assistive listening system intended for guided tours or interpretation services using FM radio waves.
The RF-TXHH-915 Portable Handheld Transmitter delivers wireless transmission of speech and/or music to users through the RF-RX1 Portable Receivers, using the 915MHz frequency. It's a wireless assistive listening system intended for guided tours or interpretation services using FM radio waves.
The RF-RX1-915 Portable Receiver is a lightweight device that can be used with the RF-TXRM Stationary Transmitter, RF-TX1 Portable Transmitter and RF-TXHH Portable Handheld Transmitter. It operates on the 915MHz frequency, wirelessly delivering clear sound to users.
There is no limit to the number of Receivers that can be used per system or programmable groups within each system. It's supplied with a micro-USB power supply for fast and easy charging and can also be charged with the drop-in RF-DC-24 Charging Case. The Charging Case contains a software suite allowing for fast group programming making setup simple and convenient.
The RF-TX1-LM lapel microphone is compatible with the RF-TX1-915 Portable Transmitter. The microphone has a 3.28ft cable, mini-XLR connector and comes with a tie clip. It enables hands free communication for clear sound using a high quality condenser microphone capsule.
The RF-TX1-EM ear-worn microphone is compatible with the RF-TX1-915 Portable Transmitter. It fits around the back of the ear with the microphone placed close to the mouth. It's specifically designed for versatility and portability without distracting your audience. The microphone has a 3.93ft cable, mini-XLR connector and comes with a garmet clip. It enables hands free communication using a high quality condenser microphone capsule.
The RF-TX1-HM ear-worn microphone is compatible with the RF-TX1-915 Portable Transmitter. It fits around the back of the ear with the microphone placed close to the mouth. It’s specifically designed for versatility and portability without distracting your audience. The microphone has a 3.93ft cable, mini-XLR connector and comes with a garment clip. It enables hands free communication using a high-quality condenser microphone capsule.
The RF-DC-6 Charging Station is for use with the RF-RX1-915 Portable Receiver and RF-TX1-915 Portable Transmitter. It can hold up to 6 devices in a standing position with a simple drop-in connection.
The built-in digital panel enables fast and easy programming of multiple devices, including data copy and channel sync. The smart programming software provides fast setup from a master device.
The RF-DC-24 Charging Case is for use with the RF-RX1-915 Portable Receiver and RF-TX1-915 Portable Transmitter. It can hold up to 24 devices in a standing position with a simple drop-in connection.
The built-in digital panel enables fast and easy programming of multiple devices, including data copy and channel sync. The smart programming software provides fast setup from a master device.
The Radio Frequency (RF) range of products is a wireless assistive listening system and ADA compliant hearing accessibility solution. RF systems use wireless radio waves to transmit sound to portable receivers.
This product range includes stationary as well as portable transmitters. Stationary transmitters are used in large public venues, while portable transmitters enable tour or group guidance in educational and historical sites and museums.
RF frequencies can be transmitted through walls, ceilings or other barriers and can work effectively outdoors. The system operates on the 915MHz frequency.