Preparing your surface is the most critical task of any tile or stone installation. Custom offers you one source for the needs of virtually any job.
LevelLite® is 40% lighter than other self-leveling underlayments, making it easy to handle, pour, and carry. It helps level floors prior to the installation of ceramic tile, natural stone, resilient flooring, carpet, wood, and other floor coverings. LevelLite® eliminates installation problems such as bond failure, crumbling, and staining of resilient flooring caused by the free moisture found in a traditional underlayment.
Stains on stone, tile or grout happen easily - and can leave permanent stains. Protect your surface against both oil-based and water-based stains with the right sealer. Sealing also makes everyday clean-up easier.
A premium, no-sheen, natural look, water-based, penetrating sealer formulated to provide maximum stain protection, especially in food preparation and serving areas. Allows moisture vapor transmission. Rapid Cure Formula protects in less than 4 hours. May also be used as a pre-grouting sealer.
A premium, no-sheen, natural look, water-based, penetrating sealer formulated to provide maximum stain protection, especially in food preparation and serving areas. May also be used as a pre-grouting sealer.
A premium, no-sheen, enhanced-look, 100% polymer-solid, penetrating sealer formulated to darken, enrich, and highlight the character and beauty of unsealed natural stone. May also be used as a pre-grouting sealer. Allows moisture vapor transmission. It also effectively seals and darkens the color of grout joints.
Designed for your floors.
CustomTech - the industry's leading collection of technologically-superior, easy-to-use, professional grade subfloor preparation products designed for all types of floor coverings.
Tech Patch MP is a fast setting, calcium aluminate compound that provides a smooth finish on interior subfloors prior to the installation of a wide variety of floor coverings. Mix with water only to patch, level or skim coat concrete, OSB and plywood up to 1/2″ (12 mm) thick per application. Install floor coverings in as little as 30 – 90 minutes.
Critical care was taken with the design of Jacobs Medical Center, a 500,000 SF specialty hospital in La Jolla, California. Construction specifications for this landmark project included a full system of CUSTOM tile installation and flooring preparation products on all 12 floors. This cutting edge medical center focuses on innovating complex procedures such as brain surgery and marrow transplants. To support its medical advances, the healing environment is filled with a cheering array of ceramic and glass tile precisely installed in patient bathrooms, public and staff areas, the kitchen and a welcoming cafeteria.
Surface Preparation
Preparing your surface is the most critical task of any tile or stone installation. Custom offers you one source for the needs of virtually any job.
LevelLite® is 40% lighter than other self-leveling underlayments, making it easy to handle, pour, and carry. It helps level floors prior to the installation of ceramic tile, natural stone, resilient flooring, carpet, wood, and other floor coverings. LevelLite® eliminates installation problems such as bond failure, crumbling, and staining of resilient flooring caused by the free moisture found in a traditional underlayment.
Easy-to-apply products engineered to level floors prior to floor covering installation.
LevelQuik® RS is a premium, quick setting, and high flow calcium aluminate based self-leveling underlayment that easily levels floors prior to the installation of ceramic tile, natural stone tile, resilient flooring, carpet, wood, and other floor coverings. This high strength, easy to handle underlayment is dimensionally stable and uses Controlled Cure Technology™ that helps eliminate installation problems such as bond failure, crumbling, and staining of resilient flooring caused by the free moisture commonly found in traditional underlayments.
CUSTOM's crack prevention, waterproofing and sound attenuation membrane solutions lead the tile installation materials industry. Choose from liquid-applied or mat underlayment options depending on the requirements of your project.
The #1 trusted and reliable liquid-applied waterproofing membrane for your go-to commercial and residential tile and stone applications. It creates a waterproof membrane barrier and reduces crack transmission for use on both interior and exterior substrates. It bonds directly to clean metal drains, PVC, stainless steel, and ABS drain assemblies. It can be used as a slab-on-grade moisture vapor barrier under all types of floor coverings.
Setting Materials
Whatever the application, CUSTOM® offers the broadest line of tile and stone setting materials in the industry to give the exact performance your job demands.
A premium, polymer-modified mortar with exceptional flexbility and bond strength. Ideal for hard-to-bond surfaces such as nonporous tile.
Select one of CUSTOM's dry-set modified mortars for large and heavy tile (also called medium bed mortar) to support large format tile installations.
The highest bond strength, most flexible product in the lineup. Formulated to be 40% lighter than traditional mortars, a 30lb. bag has the same coverage as a 50 lb. bag. The superior handling product offers non-sag and non-slump performance for large and heavy tiles. Formulated with recycled material, contributing to LEED® points.
Grout Materials
Look for tile grout with rock-solid durability, consistency and the largest color palette with Custom Building Products. Our tile grout is easy to work with yet delivers hard, dense joints.
CEG-Lite™ 100% Solids Commercial Epoxy Grout provides chemical and stain resistance with a fast cure time for a quick return to service. Its lightweight formula makes it easier to spread than typical epoxy grouts and is water-cleanable. Its two-component formula combines a Part A pigmented hardener with a Part B consisting of resins and lightweight aggregates. CEG-Lite is compatible with both CEG-Lite Part A and CEG Part A epoxy grout color pigment and hardener products. Formula is patent-pending.
Prism® Ultimate Performance Grout sets a new standard in cement based grout technology. Prism’s calcium Aluminate cement based, latex polymer-modified formula offers consistent color with no shading regardless of tile type, temperature or humidity, and it will not effloresce. The rapid setting formula results in high early strength and dense grout joints up to 1/2″. A unique blend of lightweight recycled glass and fine aggregate sand allows for a smooth consistency that is easy to spread and clean.
Care Products
Stains on stone, tile or grout happen easily - and can leave permanent stains. Protect your surface against both oil-based and water-based stains with the right sealer. Sealing also makes everyday clean-up easier.
A premium, no-sheen, natural look, water-based, penetrating sealer formulated to provide maximum stain protection, especially in food preparation and serving areas. Allows moisture vapor transmission. Rapid Cure Formula protects in less than 4 hours. May also be used as a pre-grouting sealer.
A premium, no-sheen, natural look, water-based, penetrating sealer formulated to provide maximum stain protection, especially in food preparation and serving areas. May also be used as a pre-grouting sealer.
A premium, no-sheen, enhanced-look, 100% polymer-solid, penetrating sealer formulated to darken, enrich, and highlight the character and beauty of unsealed natural stone. May also be used as a pre-grouting sealer. Allows moisture vapor transmission. It also effectively seals and darkens the color of grout joints.
CustomTech Flooring Prep
Designed for your floors.
CustomTech - the industry's leading collection of technologically-superior, easy-to-use, professional grade subfloor preparation products designed for all types of floor coverings.
Tech Patch MP is a fast setting, calcium aluminate compound that provides a smooth finish on interior subfloors prior to the installation of a wide variety of floor coverings. Mix with water only to patch, level or skim coat concrete, OSB and plywood up to 1/2″ (12 mm) thick per application. Install floor coverings in as little as 30 – 90 minutes.
Product Case Studies
The Neptune Pool at Hearst Castle is perhaps the most exciting and beautiful renovation project a tile and stone contractor could ever dream of. Located on a bluff overlooking the Pacific Ocean above San Simeon, California, this iconic marble pool was inspired by the stunning location and equals the extravagant architecture of the castle itself. When cracks and leaks in the 90-year old landmark required repairs and a complete replacement of the tile, a full system from Custom Building Products was selected to install the new stone work.
Mercedes-Benz Stadium broke records and earned countless superlatives before the Atlanta Falcons even took the field. The newest stadium in the NFL is also the most sustainable and the first to achieve LEED Platinum status in the U.S. As an integral part of the stadium’s luxurious aesthetics, over 200,000 square feet of porcelain tile was installed using a premium system from Custom Building Products.
Critical care was taken with the design of Jacobs Medical Center, a 500,000 SF specialty hospital in La Jolla, California. Construction specifications for this landmark project included a full system of CUSTOM tile installation and flooring preparation products on all 12 floors. This cutting edge medical center focuses on innovating complex procedures such as brain surgery and marrow transplants. To support its medical advances, the healing environment is filled with a cheering array of ceramic and glass tile precisely installed in patient bathrooms, public and staff areas, the kitchen and a welcoming cafeteria.
Located on the Front Range of the Rocky Mountains, the University of Wyoming has a reputation of one of the most beautiful college campuses in the country--and the quality of their construction reflects that standard. An expanded High Altitude Performance Center for training athletes and a new Engineering Education and Research Building showcase tile finishes suitable for these world class facilities. To provide the best protection to the extensive tile assemblies, a full system of installation products from CUSTOM was chosen for these two distinctive new projects on the campus.
Westfield Valley Fair is the highest sales volume shopping center in California--the state with the most space dedicated to retail. Over the course of three years, $1.1B was spent to renovate this property in the heart of Silicon Valley and expand the mall from 1.5M to 2.2M total square feet. Already a highly popular tourist attraction, the upscale center added 150 new stores with a focus on luxury brands. This extensive enhancement included installing 360,000 square feet of natural stone, porcelain and glass tile with a full system of products from Custom Building Products.
The Mile High City is now a little taller with two new luxury high-rise buildings featuring 297,000 square feet of sumptuous tile installed by Interior Logic Group (ILG). Both multi-use towers are located in downtown Denver and boast a long list of amenities plus coverings like natural stone and gauged porcelain panels inside and out. Tile installation systems from Custom Building Products were specified on both buildings to meet the requirements of the materials, multi-story/multi-family needs and the environmental conditions encountered at this elevation.
The Hollywood Casino Jamul, near San Diego, Calif., brings the classic style and glamour of 1930s art deco to life. With 40 different kinds of natural stone, porcelain and glass tiles setting the stage, visitors are instantly immersed in the Golden Age of Hollywood. High performance installation products from CUSTOM were carefully selected to ensure lasting performance of the extensive tile throughout the venue.